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Help centre / Managing my Lightyear account / 

How can I deactivate my account?

To deactivate your account, please get directly in touch with the Lightyear support team.
In accordance with applicable financial regulations, we store submitted personal data and associated account information for at least 5 years after closure.
Please know that we can not deactivate your account unless you have zero balance in cash and instruments – hence you would have to close all your positions and withdraw your funds before deactivation and contacting us.
  • The steps to be taken in the app to close your entire existing position: you can tap on “Sell”, choose the selling format “Number of shares” and tap “Sell max”.
  • When withdrawing your funds, note that USD bank transfers are not available at the moment. Therefore if your account holds USD, you would have to convert such funds to EUR or GBP before withdrawing. If a currency conversion takes place, please note there is an FX fee of 0.35%.
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support@golightyear.com

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2023 Lightyear Financial Ltd. All rights reserved.

The provider of investment services is Lightyear Europe AS. Please read the terms before using our services and if necessary, seek qualified advice.

Lightyear Europe AS is authorised and regulated as an investment firm by the Estonian Financial Supervision Authority (Finantsinspektsioon) under activity licence number 4.1-1/31.

Lightyear Europe is a company registered in Estonia with company number 16235024 and registered office at Volta 1, Tallinn 10412, Estonia.