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Help and support

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What's your question about?

Deposits, conversions & withdrawals
Read more about managing your Lightyear multi-currency account
Getting verified
Everything you need to know about signing up and verifying your account.
Managing my Lightyear account
See here for updating your details, logging in or managing your preferences.
Promotions & referrals
Find out more about affiliates, promotions and referral programs
Trading & investments
Orders, portfolio and general trading topics

FAQs

What is Lightyear?

Lightyear is a simple and approachable way to invest your money globally without unnecessary barriers or fees. We make investing approachable with a simple and easy to use app.

What problems are you solving?

  • Expensive and opaque fee structures: Traditional players often have hidden and high cost fees
  • Limited access to markets: Local brokers often offer bad access to global markets
  • Limited information and education: Typically lacking or hard to understand

We’re at the beginning of our journey and haven’t solved the entire problem just yet, but believe that we’re already Lightyears ahead of the incumbents.

What do you offer?

We give you access to:

  1. A multi-currency account to deposit, hold and convert across three different currencies. Find out more by reading the “How does your multi-currency account work?” article here.
  2. Access to over 3000 global stocks and ETFs. This list is continually growing.

Our mission does not stop there as we also believe in helping you become a better investor. To do this, we’re building bespoke tools that are tailored to your needs, no matter if you’re at the beginning of your investment journey or a seasoned expert.

In the app you’ll find:

  • Custom charts
  • Instrument fundamentals
  • Analyst ratings & price targets
  • Financials, news and more

We’re passionate about continuously evolving and ensuring you have the best tools available at your fingertips. Our services vary depending on where you are based. To find out exactly what you’ll have access to, check out our offered services article.

How much does it cost?

Visit our “Fees and taxes” article for more on the cost of using Lightyear.

What services do you offer and in which country?

You have to be 18+ and an eligible person currently residing in the United Kingdom or select European countries to use our service today. We’re working hard on increasing this eligibility. Read more about what you’ll need to sign up here.

If you are a citizen or tax resident of the United States, we unfortunately can’t offer you our products or services just yet.

Products or services available to you vary depending on where you reside, see the below:

What services do you offer and who is eligible.png

We unfortunately can’t offer you our services If you reside outside of the UK or the above listed EU countries but, fear not, we’re working hard on expanding.

Download the app and start investing now

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2023 Lightyear Financial Ltd. All rights reserved.
Lightyear Financial Ltd is an appointed representative of RiskSave Technologies Ltd, which is authorised and regulated by the Financial Conduct Authority (FRN 775330). Lightyear Financial Ltd is a company registered in England and Wales with company number 12925823. Registered office 42-46 Princelet St, London E1 5LP, United Kingdom. Lightyear Financial Ltd can be found in Financial Conduct Authority Financial Services register under FRN 955739.

Lightyear Europe AS is authorised and regulated as an investment firm by the Estonian Financial Supervision Authority (Finantsinspektsioon) under activity licence number 4.1-1/31. Lightyear Europe is a company registered in Estonia with company number 16235024 and registered office at Volta 1, Tallinn 10412, Estonia.