To change any personal information like your name, address, email or phone number you’ll need to get in touch with our support team below. To make changes, we may request a corroborating document from you. For example, if you’ve moved, we’ll require a new proof of address document.
You can find more information about documents needed for identity and address verification in "Verifying my identity and address".
It’s important that you get in touch from the same email address that’s associated with your Lightyear account. Otherwise, our support team may go through some additional verification steps to ensure they’re speaking to the right person.
