What is Lightyear?
Do you charge any fees?
We believe everyone should have access to investing, and that you shouldn’t have to pay for the privilege. That’s why we don’t charge any fees for trading. Yep, you read that right!
Investing on Lightyear is truly commission-free. We use the live interbank rate to convert your money, and you’ll get £3,000 (or equivalent $/€) free of any FX charges, every month. Exceeding that, there’ll be a small 0.35% fee to convert money.
You can see a full breakdown on our pricing page here
Which countries is Lightyear available in?
How old do you have to be to start investing on Lightyear?
Do I have to download the app, or do you have a website?
I want to chat to the Lightyear team.
How do I complain?
We hope that we never give you a reason to complain, and we’ll always try our best to avoid any situations that make you feel like you need to. However, if you wish to lodge a formal complaint then you can send us an email or post a letter to our London HQ:
30 Churchill Place, London, England, E14 5RE
We’ll confirm acknowledgement of your complaint, and keep you informed of the process on our end.
How much money do you need to get started?
What’s a tax identification number?
What is a W-8BEN form?
A W-8BEN - sometimes referred to as a certificate of foreign status - is a requirement to buy US stocks. It’s a declaration that you are not a US tax-paying resident.
You’ll come across this during the onboarding process when we’re setting up your account.
Why do I need to give you my tax identification number?
Why do you need my address?
What do I need to do to set up a Lightyear account?
It’s never been easier to become an investor. Once you’ve downloaded the app, setting up your account will only take a few minutes.
You’ll need a few things handy, like a photo ID and your tax identification number. Also, we’ll ask you for a quick selfie so don’t forget to smile!
My identity check failed, what do I do?
Do you have to be a UK resident to use the app?
How do I deactivate my account?
Please email us and we’ll help you close your account. We’ll be sorry to see you go, and would love to have you back at any time in the future.
Just for reference, we are required to hold customer account information for 5 years as per FCA regulations, but we won’t contact you during this time.
How do I change my address?
My bank transfer hasn’t arrived in my account, what do I do?
Is my money protected?
Your USD account, which can include your investments and any dollars held in cash, is protected up to the value of $500,000 under the Securities Investor Protection Corporation (SIPC).
Your money is held in separate accounts with tier one banks. In the unlikely event of our payment service provider ceasing to exist, your money remains protected.
What is a pattern day trader?
What is the minimum equity requirement for a pattern day trader?
If you are designated as a pattern day trader, a $25,000 minimum equity requirement must be deposited in the account prior to any day-trading activities and maintained in your account at all times. If the account falls below the $25,000 requirement, you will not be permitted to day trade until you deposit cash in the account to restore the account to the $25,000 minimum equity level.For more information about Pattern Day Trading, please visit: Day-Trading Margin Requirements: Know the Rules | FINRA.org
Why will it only let me browse, and not invest?
How do I find stocks to invest in?
How do I place a trade?
Do you offer funds or ISAs?
How will I receive dividends?
There’s a stock that I want to buy, but it’s not in the app. Can you add new ones?
Do you offer options trading?
Do you offer CFD trading?
No. We’re building an approachable investment platform, so we’re not planning on offering high risk instruments like CFDs (contracts for difference) anytime soon.
With a CFD, you are making a bet on the price movement of a stock, but you’re doing so without ever owning the stock itself. When you invest in stocks on Lightyear, you will own the underlying asset and will never lose more than you put in, although you could lose the full value of your investment so please be aware that your capital is at risk.
Do you offer mutual funds?
Do you offer futures trading?
Where can I see the FX rate?
Can I hold cash in my account in USD?
Absolutely! With Lightyear, you can deposit, hold and invest in different currencies. You’ll be given a GBP account, a EUR account and a USD account.
These account details can be found on your profile page, so it’s easy to transfer money in and out of them. Please note that these accounts are non-interest bearing accounts.
What’s an ETF?
What’s an ADR?
What is a fractional share?
What’s a watchlist?
Get in touch
Lightyear Financial Ltd is a company registered in England and Wales with company number 12925823. Registered office 42-46 Princelet St, London E1 5LP, United Kingdom.
Payment services are provided by The Currency Cloud Limited. Registered in England No. 06323311. Registered Office: Stewardship Building 1st Floor, 12 Steward Street London E1 6FQ.